Terms of Service

omnioview.com · Last updated: 20 April 2026 · Version 1

🇩🇪 Deutsche Version (Nutzungsbedingungen)

1. Acceptance of Terms

By creating an account, purchasing a subscription, or accessing or using omnioview.com and any associated web, mobile, API, or automation interfaces (together, the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, do not use the Service.

These Terms are provided by:

Gregory Keegan, trading as AgileAI Consulting
Tiefenseer Str. 3, 13439 Berlin, Germany
Email: contact@omnioview.com / contact@omnioview.com
VAT ID: DE451353850

(In these Terms, "we", "us", and "our" refer to Gregory Keegan trading as AgileAI Consulting, the operator of omnioview.com.)

2. Definitions

"Account" means the user or workspace account created to access the Service.
"Workspace" means a team or organisational tenant within the Service, administered by one or more Workspace Administrators.
"Workspace Administrator" means the user or users authorised to manage a Workspace's subscription, members, and configuration.
"User" means any natural person who accesses the Service, including Workspace Administrators, members, and invited guests.
"Subscription" means a paid plan giving access to the Service for a defined period.
"Customer Content" means all content that you or your Workspace submit to the Service, including tasks, tickets, backlog items, sprints, epics, comments, attachments, and AI prompts.
"AI Output" means content generated by the Service's AI features in response to inputs.
"Integration" means any third-party service connected to the Service via OAuth, API keys, or similar.

3. Scope: Business and Consumer Users

The Service is primarily directed at business users (B2B) — organisations, companies, and self-employed professionals using omnioview.com for commercial purposes. Where the Service is used by a consumer (a natural person acting outside any trade, business, or profession, as defined in §13 BGB), the additional provisions in Section 5 (Consumer Withdrawal Right) apply.

Business users acknowledge that they are not acting as consumers and that statutory consumer protection provisions under German law do not apply to their engagement, except where mandatory law requires otherwise.

4. Eligibility and Account Registration

4.1 Eligibility

To use the Service you must be at least 18 years old (or the age of majority in your jurisdiction), have legal capacity to enter into a binding contract, not be prohibited from receiving the Service under applicable law, and provide accurate registration information. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

4.2 Account creation

You may create an Account directly or be invited to a Workspace by a Workspace Administrator. You agree to provide accurate information, maintain the confidentiality of your credentials, enable multi-factor authentication where offered, and notify us immediately of any unauthorised access at contact@omnioview.com.

4.3 Workspace administration

The Workspace Administrator controls the Workspace's subscription, settings, members, roles, and Customer Content. By joining a Workspace, you acknowledge that the Workspace Administrator may access, modify, export, or delete Customer Content, change your role, and configure AI features and retention windows. Workspace Administrators warrant that they have obtained any required consents from members before adding them.

5. Consumer Withdrawal Right (Widerrufsrecht)

This Section 5 applies only to consumers (as defined in §13 BGB) entering into distance contracts for the Service.

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the contract is concluded. To exercise the right of withdrawal, you must inform us — Gregory Keegan, Tiefenseer Str. 3, 13439 Berlin, Germany; Email: contact@omnioview.com — of your decision to withdraw by an unequivocal statement (for example a letter by post or email). You may use the model withdrawal form below, but this is not obligatory. To meet the withdrawal deadline it is sufficient for you to send your communication before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than 14 days from the day we are informed of your decision. We will use the same means of payment you used unless you have expressly agreed otherwise. If you requested that the Service begin during the withdrawal period, you shall pay an amount proportional to the Service provided up to the point you notified us of the withdrawal.

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw)

To: Gregory Keegan, Tiefenseer Str. 3, 13439 Berlin, Germany; contact@omnioview.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the following service: _______________

Ordered on (*)/received on (*): _______________

Name of consumer(s): _______________

Address of consumer(s): _______________

Signature of consumer(s) (only if notified on paper): _______________

Date: _______________

(*) Delete as appropriate.

Digital Services Note

If you expressly request commencement of the Service before the withdrawal period expires and the Service is fully performed, you lose your right of withdrawal upon full performance (§356 Abs. 4 BGB). For subscriptions with ongoing access, the withdrawal right subsists unless explicitly waived in accordance with §356 BGB.

6. Service Description

omnioview.com provides a SCRUM project management and automation platform, including backlog, sprint, and release management; boards, roadmaps, and reporting; AI-assisted features; API access and webhooks; integrations with third-party tools; and role-based access control and audit logs (on eligible plans). The feature set of a specific plan is described on our pricing page. We may add, modify, or discontinue features with reasonable notice.

7. Subscriptions, Billing, and Payment

7.1 Plans and pricing

Current plans and pricing are published on our pricing page. We may modify plans and pricing with at least 30 days' notice by email and in-product notice for Workspaces on annual plans, and at the next renewal for Workspaces on monthly plans.

7.2 Billing

Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected). By subscribing, you authorise us and our payment processor to charge your payment method on a recurring basis until you cancel. Payments are processed by our designated payment processor (disclosed in the Privacy Policy and at checkout); we do not store full card details.

7.3 Taxes

Prices are exclusive of applicable taxes including VAT (Umsatzsteuer), unless stated otherwise. German and EU B2C customers will see VAT applied in line with place-of-supply rules for digital services. Business customers providing a valid VAT ID outside Germany will be invoiced under the reverse-charge mechanism where applicable.

7.4 Late payment

In the event of late payment we reserve the right to charge statutory interest under §§286–288 BGB (currently 9 percentage points above the base rate for B2B; 5 percentage points for consumers) without prejudice to other rights or remedies. We may suspend access after reasonable notice if an undisputed invoice remains unpaid.

7.5 Free trials

If we offer a free trial, it converts to a paid Subscription at the end of the trial period unless you cancel beforehand. We will send a reminder before conversion where required by law.

7.6 Refunds

Unless required by applicable law (including consumer rights under German and EU law), subscription fees are non-refundable. We will consider refund requests made within 14 days of payment on a case-by-case basis for verifiable technical failures. This does not affect the consumer withdrawal right in Section 5.

8. Cancellation, Suspension, and Termination

8.1 Cancellation by you

You may cancel your Subscription at any time via your account settings. Cancellation takes effect at the end of the current billing period. You retain access until then. You may close your Account at any time by emailing contact@omnioview.com.

8.2 Suspension and termination by us

We may suspend or terminate your Account, with reasonable notice where practicable, if you materially breach these Terms, undisputed invoices remain unpaid beyond the due date, your use poses a security or legal risk, or we are required to do so by law.

8.3 Effect of termination

Upon termination, your right to use the Service ceases. We retain deleted Customer Content for up to 30 days during which you may request export. After that period we delete or irreversibly anonymise Customer Content, subject to legal retention obligations. Sections that by their nature should survive termination shall survive.

9. Acceptable Use

9.1 Permitted use

You may use the Service only for lawful purposes and in accordance with these Terms.

9.2 Prohibited conduct

You must not:

Use the Service in a way that violates applicable law or regulation
Bypass, disable, or circumvent security, access control, or rate-limiting features
Use automated tools (bots, scrapers, crawlers) beyond the limits documented in our API
Impersonate any person or entity or misrepresent affiliation
Submit content that infringes any third party's rights
Transmit spam, malware, or harmful code
Reverse engineer, decompile, or disassemble the Service, except to the extent permitted by mandatory law (including §69e UrhG)
Resell, sublicense, or make the Service available to third parties as a managed service without our written consent
Use the Service to develop a competing product or service
Use the Service to process special categories of personal data (Art. 9 GDPR) or payment card data in a way that exceeds the Service's documented capabilities, without a prior written agreement with us

9.3 AI-specific restrictions

When using AI features, you must not submit prompts or content designed to generate illegal content, circumvent the AI system's safety measures, produce disinformation or deepfakes intended to deceive, engage in academic fraud, or exfiltrate model parameters or training data.

10. Customer Content, AI Output, and Intellectual Property

10.1 Our intellectual property

The Service — including the platform software, user interface, graphics, logos, documentation, and all other content we create — is owned by or licensed to us and protected by German and international intellectual property rights (including the Urheberrechtsgesetz, UrhG). You must not reproduce, distribute, or create derivative works from our content without our express written permission.

10.2 Your Customer Content

You retain ownership of all Customer Content you submit to the Service. By submitting Customer Content, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, process, transmit, and display Customer Content solely to provide, secure, and improve the Service for you and your Workspace. This licence does not extend to training or fine-tuning AI models on your Customer Content, sharing your Customer Content with third parties beyond what is necessary to provide the Service, or any other commercial use of your Customer Content. Any use of Customer Content for AI model training requires a separate, explicit opt-in obtained independently of these Terms.

10.3 AI Output

Subject to these Terms and applicable law, we assign to you any rights we may hold in AI Outputs generated in response to your inputs, to the extent such assignment is permitted by law. You acknowledge that under §2 UrhG, copyright protection in Germany requires a personal intellectual creation by a human author. AI Outputs produced without meaningful human creative input may therefore not qualify for copyright protection. We make no warranty that AI Outputs are original, free from third-party rights, or fit for any particular purpose.

10.4 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose without obligation to you.

10.5 Database rights

Our curated templates, workflows, default configurations, and knowledge bases may qualify for sui generis database protection under §87a UrhG. Extraction or re-utilisation of a substantial part of such databases without written consent is prohibited.

11. Integrations and Third-Party Services

The Service may connect to third-party services (for example Jira, GitHub, GitLab, Slack, Microsoft Teams, calendar providers). By enabling an Integration you authorise the exchange of data between the Service and that third-party service under its own terms and privacy policy. We are not responsible for the availability, content, security, or privacy practices of third-party services. You are responsible for complying with the terms of each third-party service you connect.

12. Data Protection

Personal data processing is described in our Privacy Policy. Where we process personal data contained in Customer Content on your instructions, we act as a processor under GDPR Art. 28 and you act as the controller. Our Data Processing Agreement (DPA) is available on request at contact@omnioview.com and forms part of the agreement between us.

13. Service Availability and Changes

We strive to maintain high availability but do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or circumstances beyond our control. Planned maintenance will be announced in advance where practicable. Material reductions in functionality for which you are paying will be communicated at least 30 days in advance and may trigger a pro-rated refund for the remaining Subscription term, at our discretion.

14. Confidentiality

Each party acknowledges that it may receive confidential information from the other party. Each party agrees to hold the other's confidential information in strict confidence and not to disclose it to any third party without prior written consent. Confidentiality obligations apply during the engagement and for two (2) years after its termination. Obligations do not apply to information that: (a) is or becomes publicly available through no breach of these Terms; (b) was already known to the receiving party; (c) is independently developed without use of confidential information; or (d) must be disclosed by law or court order.

15. Disclaimers and Limitation of Liability

15.1 Service provided "as is"

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by mandatory law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

15.2 AI limitations

AI-generated content may be inaccurate, incomplete, biased, or misleading. You must not rely on AI Outputs as professional advice (legal, medical, financial, or otherwise). You are responsible for verifying AI Outputs before acting on them.

15.3 Mandatory carve-outs

Nothing in these Terms limits or excludes liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation;
gross negligence (grobe Fahrlässigkeit);
intentional misconduct (Vorsatz);
liability under the Produkthaftungsgesetz; or
any other liability that cannot be excluded or limited by law, including under §§309 Nr. 7, 307 BGB.

15.4 Limitation of liability (subject to 15.3)

For breaches of material contractual obligations (wesentliche Vertragspflichten / cardinal obligations), our liability is limited to foreseeable damages typical of this type of contract.
In all other cases involving simple negligence, our liability is excluded to the extent permitted by law.
Our aggregate liability for any claim arising out of or in connection with the Service is limited to the total fees paid by you in the 12 months immediately preceding the event giving rise to the claim. This cap does not apply to the mandatory carve-outs in Section 15.3.
We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business opportunity, to the extent permitted by mandatory law.

15.5 Consumer rights

If you are a consumer, nothing in these Terms affects your statutory rights under applicable consumer law.

16. Indemnification

Where permitted by mandatory law, you agree to indemnify, defend, and hold harmless Gregory Keegan, trading as AgileAI Consulting, and his employees and agents, from any third-party claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from your Customer Content or your use of the Service in breach of these Terms, your breach of applicable law, or your violation of any third-party rights.

17. Dispute Resolution and ODR Platform

In the event of a dispute, we encourage both parties to seek amicable resolution. Please contact us first at contact@omnioview.com.

The European Commission provides an online dispute resolution (ODR) platform at https://ec.europa.eu/consumers/odr. We are not obligated to participate in consumer arbitration proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) and do not do so voluntarily.

18. Governing Law and Jurisdiction

These Terms are governed by and construed exclusively in accordance with German law (Deutsches Recht), excluding its conflict-of-law rules and excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising from or in connection with these Terms is Berlin, Germany, to the extent permitted by applicable law. For consumers, mandatory statutory provisions regarding jurisdiction remain unaffected.

19. Changes to These Terms

Material changes (for example changes to pricing, liability, IP, core service terms, or data processing) will be communicated by email at least 30 days in advance and require your explicit re-acceptance before they take effect. Continued use does not constitute acceptance of material changes under German AGB law (§305 BGB).

Non-material changes (for example clarifications, editorial corrections, additions that improve rights) will be notified via a prominent in-product or website notice. Continued use following notification constitutes acceptance.

20. General

Entire agreement: These Terms, together with the Privacy Policy, any DPA, and any order form or enterprise agreement, constitute the entire agreement between you and us regarding the Service.
Severability: If any provision is found unenforceable, the remaining provisions continue in full force.
Waiver: Failure to enforce any right does not constitute a waiver of that right.
Assignment: You may not assign your rights without our written consent. We may assign our rights in the context of a corporate reorganisation or sale of the business.
Language: In the event of a conflict between language versions of these Terms, the German-language version prevails for users in the DACH region; otherwise the English version prevails.
Force majeure: Neither party is liable for delay or failure to perform caused by events beyond its reasonable control.

21. Contact

For questions about these Terms of Service:

Gregory Keegan, trading as AgileAI Consulting
Tiefenseer Str. 3, 13439 Berlin, Germany
Email: contact@omnioview.com / contact@omnioview.com
Phone: +49 171 543 63 95

By using omnioview.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

These Terms of Service should be read together with our Privacy Policy.